Skip to content

Privacy and your enquiry

This notice explains, in plain language, what information WEBQRIX receives through this website, why it is used and what choices you have. It is operational information, not legal advice, and it does not claim any certification.

Last reviewed: 31 October 2026

What we collect

  • Contact details you type in: your name, email address, phone number and, if you add it, your business name.
  • Your project brief: the service you chose (Website, System or Custom) and your answers, such as goals, audience, location, number of users, workflows, roles, integrations and budget or timing notes.
  • Website choices: page count and package, which are used to show the approved website rate.
  • Reference images you choose to upload, such as a logo, photos or examples you like.
  • If you have a customer account, the support messages you send and the information linked to your account.

Why we use it

  • To understand and review your enquiry.
  • To contact you about your enquiry and prepare a quotation.
  • To manage an agreed project or support request, if you become a customer.
  • We do not sell your information and do not use it for advertising.

Optional details

  • Only fields marked as required are needed to send an enquiry. Leave anything you are unsure about blank and it can be discussed later.
  • Please do not include passwords, banking or card details, identity numbers or unrelated confidential information.

Uploaded files

  • Uploaded images are stored privately. They are not published on the website or listed publicly.
  • Only the owner can open them, through links that expire after a short time.
  • Files are not saved on your device. If you refresh the page before sending, you need to select them again.

Sending a form versus opening WhatsApp

  • Sending the enquiry form stores your brief and files privately for WEBQRIX to review.
  • Opening WhatsApp is a separate choice. It happens only when you click the WhatsApp button; nothing is sent automatically.
  • The prepared WhatsApp message contains your chosen service, your brief answers and, for websites, the page count, package and approved rate. It does not include your uploaded images, email address or phone number unless you typed them into an answer.
  • You can read and change the message in WhatsApp before you press Send. Once you send it, WhatsApp (operated by Meta) handles the message under its own privacy terms.
  • If WhatsApp does not open, you can copy the brief text instead and share it however you prefer.

Drafts on your device

  • While you fill in a brief, your answers are kept in this browser tab’s session storage so they survive going back, forward or refreshing.
  • This draft stays in your browser and is not sent until you submit or choose to share it.
  • Closing the tab clears it. Avoid shared or public devices for sensitive details.

Where information is stored and who provides services

  • The website and its database are hosted through Lovable and its cloud backend service. Enquiries, files and accounts are stored there.
  • These providers may process information on servers outside South Africa. The exact storage region has not yet been confirmed by the owner.
  • Website fonts are loaded from Google Fonts, which receives standard connection information such as your IP address when the page loads.
  • No analytics, advertising or tracking tools are added by this website’s own code.
  • Requested integrations in a brief do not activate any outside service.

How information is protected

  • Access to enquiries, files and the owner workspace is limited to the verified owner account.
  • Customer accounts can only see their own linked support and project information.
  • Reasonable technical safeguards are used, but no website or online service can guarantee perfect security.

How long information is kept

  • Enquiries and files are kept only for as long as reasonably needed to handle your enquiry, deliver agreed work, and meet business or legal obligations.
  • A fixed retention period has not yet been set. Records are not deleted automatically; the owner removes them manually, including any uploaded files.
  • You can ask for your enquiry and files to be deleted at any time using the contact details below.

Your rights

  • Under South Africa’s Protection of Personal Information Act (POPIA) you may ask to see the personal information held about you, ask for it to be corrected or deleted, or object to its use.
  • To make a request, contact WEBQRIX using the details below. You may be asked to confirm your identity before information is shared.
  • If you are not satisfied with the response, you may complain to the Information Regulator (South Africa).

Cookies

Signing in to the owner or customer area keeps a sign-in session in your browser’s storage. The public website does not set advertising or analytics cookies from its own code.

Privacy questions and requests

Email: emmieenslin@gmail.com